General | Import/Export | Account | Email | People | Permissions | Tasks | Notes/Files | Cases
To get a batch of Outlook contacts into Highrise, you'll need to export them from Outlook or Outlook Express as a CSV (Comma Separated Values) file and then import this file into Highrise. If you already have a CSV file generated from Outlook, you can skip ahead to the "import a CSV file into Highrise" part of this FAQ.
This video will show you how to get your contacts from Outlook Express into Highrise.
In order to get a batch of contacts from Outlook into Highrise, follow these steps: First, you need to export your contacts from Outlook to a CSV file. To do this, choose the "Import and Export Wizard" in Outlook and select "Export to a file." Then click the "Next" button.
Select "Comma Separated Values (Windows)" as the file type. Click the "Next" button again.
Select the "Contacts" folder as the folder to export from. Click the "Next" button again.
Choose where to save the exported file. Click the "Next" button again.
Click the "Finish" button.
At this point, you've successfully exported a batch of contacts as a CSV file. Now you just need to import the CSV file into Highrise.
Go to Highrise and click the Contacts tab.
Next, click the "Import" link in the sidebar.
Choose the "Import from Outlook" link.
Choose the CSV file you exported from Outlook. Then click the "Upload and import" button.
When your file is done uploading, your Outlook contacts will appear in Highrise. If any mistakes are made, you can undo your import and start over.
You can export a single Outlook contact as a vCard file and then import that file into Highrise (fyi, this is a slightly simpler process than the batch Outlook export described above).
(For more information, read this Microsoft article on how to export vCards from Outlook.)
At this point, you've successfully exported your contact as a vCard. From this point, just follow the instructions on importing a vCard into Highrise.
To get your Mac Address Book contacts into Highrise, you'll need to export them as a vCard and then import the vCard into Highrise.
To create a single vCard with multiple contacts, select multiple entries in the Address Book window and drag them into the finder.
The multiple entries will be combined into one card.
You can also work with vCards using commands in Address Book's "File" menu.
Once you've successfully exported your contact(s) as a vCard, just follow the instructions on importing a vCard into Highrise.
(For more information on exporting from Address Book, you can read this Apple.com article on importing and exporting vCards or this Macworld article on how to export multiple people into a single vCard from Apple's Address Book.)
To get your ACT! 9 contacts into Highrise, you'll need to export them as a CSV file and then import that file into Highrise. To do this, start by selecting the "Export" option in ACT's "File" menu. (Note: Though this process may work with other versions of ACT!, we only provide official support for ACT! 9.)
You'll enter the "Export Wizard." Click the "Next" button.
Select "Text Delimited" as the type of file to export to. Click the "Next" button.
Select the filename and location for your export. Click the "Next" button.
The next screen lets you specify record types. Choose "Contact Records" as the kind of records to export and export "All records." Click the "Next" button.
Choose "Comma" as the character to separate each field and be sure to select "Yes, export field names" (this is not selected by default). Then click the "Next" button.
The "Contact Map" defaults are fine so just click the "Next" button.
A summary screen appears. Click the "Finish" button to complete the export.
At this point, you've successfully exported your ACT contacts as a CSV file. Now you just need to import the CSV file into Highrise.
Go to Highrise and click the Contacts tab.
Next, click the "Import" link in the sidebar.
Choose the "Import from ACT!" link.
Choose the CSV file you exported from ACT. Then click the "Upload and import" button.
When your file is done uploading, your ACT contacts will appear in Highrise!
Basecamp is a popular web-based collaboration tool from the same people who make Highrise. If you have people in your Basecamp account you can pull them over to Highrise. To do this, visit the Contacts tab...
Then click the "Import from Basecamp" link in the sidebar.
Next, enter your Basecamp account information so your Highrise and Basecamp acounts can "shake hands" and do business together.
Once the transfer is completed (it may take a few minutes), all the people in your Basecamp account will now also be in your Highrise account.
You can import people from other programs using the vCard format. To import a vCard, first click the "Contacts" tab in Highrise.
Next, click the "Import" link in the sidebar.
Choose the "Upload a vCard file" link.
Select the vCard on your computer and then click the "Upload and import" button.
When your file is done uploading, the person/people in that vCard will be added to Highrise and listed on the "Contacts" screen.
A vCard, or "virtual address card," is a standard method of exchanging data between applications. You can export addresses as vCards from another application and then import them into Highrise.
Yes. Highrise supports importing multiple people from a single multi-person vCard. Uploading a multi-person vCard will allow you to import multiple people at once.
No, we only allow contact importing from Outlook, ACT9!, Basecamp, or vCard (single or multiple). We may offer additional importing options in the future, but for now we don't support import from Excel or generic CSV.
Highrise will skip duplicate records during imports. So, for example, you could upload your Basecamp contacts into Highrise every day as an additive sync. Highrise will add just the new contacts and skip the ones already in the system.
It's easy to get your contacts out of Highrise. To export contacts, first click the "Contacts" tab.
Then click the "Export" link in the sidebar.
Select the type of export you want. If you export less than 100 contacts, an automatic file download will begin. If you export more than 100 contacts, we'll send you an email with the file once the export is complete. The email will come from Highrise. It should just take a few minutes.
You can export your contacts in any of these formats:
Export multiple-person vCard
This format combines all your contacts into a single vCard file. Not all programs can accept this format of vCard, but if you use the Mac Address Book we recommend this format.
Export individual vCards
This is the most popular export format. This format exports each person to a separate vCard. We then zip all the files together into a single archive. Your computer will unzip the files after you download them.
Export CSV file
This format is useful for those who want to export their contacts to Excel, a spreadsheet, or a database. CSV stands for Comma Separated Values.
At this time Highrise can only export contact information. Exporting of notes, tasks and other data may come at a later date.
Tags cannot be imported to Highrise or exported with your contact information. Tags can only be added to a contact from within that person's contact screen.
